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ABOUT US

Who we are

Ratool Sourcing is one of the most promising, progressive and in-vogue apparel buying house in Bangladesh. The company is profoundly committed to provide the best possible quality garment and deals with all sorts of apparel products in its categories with highly competitive prices so as to ensure the utmost satisfaction and comfort of its valued buyers which are basically the eventual goal and core values of the company.

Our Commitment towards the satisfaction of our customers’ needs is our top most priority. We prioritize quality rather than the quantity and a team is dedicatedly vigilant ensuring the quality products and service to our clients. We care for the better value for money. We are always ready to Travel to meet buyer for business growth, further development and build up for business relationships. Deeply involved in Strategic planning for achieving defined targets. Doing research process for business development by offering seasonal range to the buyer after understanding the requirements.

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1

Vision

Our VISION, quite simply, is to be fulfilling customer requirement adopting the best policies for creating a balance between the customer & manufacturer. We are well on our way to realizing this Vision but there is more we must do to fully achieve it.

2

Mission

Our mission is to redefine what is called commitment with effective service, provide quality products, create worlds and invite people to take part in our journey.

3

Values

Ownership
We believe in ownership. We are all owners in the business and think of our employment at the company as a two-way street.
Excellence
Social Responsibility We go all-out to excel in every aspect of our business and approach every challenge with a determination to succeed. We care for future generation of our beloved country. Our Environment care is always ensured by green technology and management.

4

Recognition and Reward

Appreciated eorts will increase the self-esteem and satisfaction of our employees. Employees’ improved attitude towards their job will lead towards excellence

View of the company

Doing research process for business development by offering seasonal range to the buyer after understanding the requirements.

Maintaining outstanding customer relationships is key.
Operate with integrity and accountability.
Give back and support participation in the community activities that empower others.
Provide quality and thoughtful services.
Showing improvement, innovative actions, credibility, and honesty.
Enjoy your business, achieve your vision!

We shall achieve this by

Taking ownership/responsibility, Acting professionally and Delivering satisfaction – Always.
Forming win-win relationship with our customers, exporters and associates.
Providing the required infrastructure, integrating our business & creating unity of vision & enterprise to meet the exacting international standards.
Enforcing our commitment to quality, internally and externally, by following the established Quality Management System & continuously reviewing our Quality objectives.
Believing and applying SFL’s proven values of being honest, competent and ethical.
Locating, offering and supplying to our buyers the best sources of materials and products to keep pace with the changes in the fashion business.
Establishing a strong and loyal exporter base, guiding & upgrading their quality standard by continuously developing in house technical expertise.
Planning and implementing an effective training program to empower & motivate our teams, gain experience, get exposure, be meticulous & take initiative to achieve control in their work.
Efficient utilization of our multi location presence, by adopting cutting edge technology, to render a flexible proactive service.
Aiming to adhere to the socio-economic values of the present times.

Banking & Logistic

Operate with integrity and accountability.

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We have dedicated logistic department that always remain closely in contact with customer for all kind of Banking & Logistic procedure/ issues.
After we receive the order sheet from customer our logistic department issue PI/sales confirmation mentioning all the order details, terms & condition to customer for proceeding the L/C. Based on the PI/sales customer send us L/C draft for final confirmation and after cross-check we give our final feedback for L/C.
After shipment of every consignment we provide shipment advice / flight details to customer. In co-ordination with the forwarder & supplier we closely follow up the sending of all required docs to customer to release the goods.
Regarding payment term we prefer L/C at sight. But we also accept 30 day deferred L/C & Advance TT. FOB, FCA or CFR any shipment term is workable for us.

Customer Quality Assurance Plan

Maintaining outstanding customer relationships is key

Whenever supplier start working with any of our Customer through us, we always provide the Customer’s Quality Assurance Plan.
This tell them in detail about the working method of SFL in relation to that Customer.
3.SFL standards/specifications are applicable only when Customer’s standards/specifications are not available Wherever Customer standards/specifications are available, the same must be followed without fail
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Quality Policy : We, at SFL, are committed to delight our customers by providing effective buying solutions & continual improvement.

Quality Standard : We follow completely international standard for maintaining our product quality and fabric quality. We offer our customer to make the inspection in globally accepted parameter or as per their requirement.

Production Capacity

Woven

In-house capacity – 5 Million Pcs/Year
Outsourcing capacity – 6 Million Pcs/Year

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Circular Knit

In-house capacity – 6.5 Million Pcs/
Outsourcing capacity – 10 Million Pcs/Year

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Sweater Knit

In-house capacity – 1.5 Million Pcs/Year
Outsourcing capacity – 2.5 Million Pcs/Year

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Ratool Sourcing is an organization of a highly motivated, disciplined and trained team members who obstinately trying to serve clients and associates. Our services touch every aspect of textile and garments manufacturing domains.

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What we offer

Our whole-hearted commitment to serve our clients and associates

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